Welcome to:

TLC Counselling and Psychological Services​

Couples Therapy

Individual Therapy

Children's Therapy (5+)

Faith-based services available upon request.

  • Anger and Anger Management
  • Anxiety
  • Boundaries
  • Body Image
  • Bipolar Disorder
  • Communication
  • Depression
  • Eating Disorders
  • Emotional Struggles
  • Fear
  • Grief/Loss
  • Guilt/Shame
  • Past Abuse
  • Personal Growth and Wellness
  • Perinatal Mental Health
  • Phase of Life Changes
  • Self-Esteem
  • Self-Harm
  • Suicidal Ideation
  • Supportive Counselling
  • Trauma

Have questions?

Cost per Session

  • Length of Session – 50-60min
  • Individual Session
  • Couples Session
  • Children’s Session

$200

PER HOUR

Payment Options

  • Cash
  • Credit Card
  • Direct Billing
  • Debit
  • E-Transfer

Do you feel that TLC Counselling is a fit for you? 

Are you ready to book an appointment? 

If so, please feel free to book an appointment through the online client portal.
By utilizing this portal, my hope is to make the process of beginning therapy as easy and convenient as possible.

Once you have created an account, you can find the best time and date that works for you and your schedule. I currently offer daytime and limited evening/weekend appointment times. 

If you have any questions about the online portal or would prefer to talk directly to me to book, please feel free to call or email.

Or call: 780-815-0239

Stephanie Mang

Hello and welcome! I am so glad you found me. Please allow me to tell you a little bit about myself…

My name is Stephanie Mang. I was born and raised in the Bonnyville area. I left for a period of time then returned a few years ago to be able to raise our children with my family nearby. 

My passion has always been to help people and I found counselling to be the perfect place to do just that! I have been practicing as a Registered Psychologist since 2012. In January 2019, I decided to branch out on my own to provide therapy services in a private capacity. My goal is to give clients a safe, nonjudgmental environment that allows them the ability to explore their mental health and wellness. 

Over the years, I have worked with individuals through many different phases of life from everyday struggles to mental illnesses such as depression or anxiety. I approach therapy through multiple psychological modalities including: Cognitive Behavioural Therapy, Dialectical-Behavioural Informed Therapy, Emotional-Focused Therapy, Solution-Focused Therapy, and Psychoeducation. Depending on a client’s goals for therapy, I will tailor my approach to provide them with the necessary skills to obtain those goals. Furthermore, I am willing to incorporate faith-based aspects into therapy as requested (rest assured, I believe faith is a personal choice and will not push my personal beliefs upon any client).

Seeking therapy can be daunting task. It is important that you find a therapist that you can connect with.

Please feel free to have a look around my website and if you have any additional questions do not hesitate to reach out and ask.

Samantha Hesterman

Hi! My name is Samantha Hesterman.

I was born and raised in Ormiston Saskatchewan. After high school I moved to Fairbanks Alaska where I attended the University of Alaska.  After graduating I moved to Alberta to be with my family. I have been living in the Bonnyville area for 4.5 years, its where I plan to stay and call home.

I have been providing mental health support and counseling services for over 4 years. I pride myself in providing clients with up to date research and evidence-based practices. I hold a few different registrations such as being a Professional Member of the Canadian Counselling and Psychotherapy Association, Registered Social Worker of Alberta & Saskatchewan, as well as being conditionally approved by the Collage of Alberta Psychologists.

I enjoy working with a variety of clients from kids and teens to older adults. Some therapy modalities I use include: Cognitive Behavioural Therapy, Existential Therapy, Psychoeducation, Acceptance and Commitment Therapy, Trauma Informed Care, Motivation and Solution-Focused Therapy. These can be used to best help address mental health concerns. Examples of mental health concerns can range from anxiety, depression, bipolar, grief & loss, and trauma.

My goal is to provide a safe and empathic environment where clients feel comfortable and supported.  Being vulnerable to explore and challenge uncomfortable thoughts takes strength and courage. Examples of educational topics can include maintaining health relationships, setting boundaries, effective communication, self-regulation, mindfulness, and grounding.

I look forward to continue supporting the Lakeland area!

Samantha Hesterman
M.Ed., C.C.C., RSW

Or call: 780-815-0239

Please note emails are typically replied to within 48 hours. If you have not received a response, check your spam/junk mail folder.  

I am pleased to announce that I am once again seeing clients face to face at the office. Video- or telephone-based appointments will still be available.

The following procedures have been put into place as per public health measures: 

  • Frequently touched surfaces are being sanitized between each client.
  • Hand sanitizer and PPE are available for client’s use, should they desire.
  • Furniture has been arranged to allow for social distancing during sessions.

I request that if anyone is experiencing COVID-like symptoms, is feeling unwell, has been in contact with someone who has COVID-19, or has travelled out of the country that you please contact me to reschedule your appointment at no cost to you or transition your appointment to a telehealth format. 

Thank you all for your understanding and I look forward to 
seeing you soon! 

Yes!  We offer direct billing to the following services:

  • Blue Cross
  • Blue Cross Medavie
  • Johnston’s Group
  • Maximum Benefit
  • Manion
  • Industrial Alliance
  • Group Source
  • GroupHealth
  • Great-West Life
  • First Canadian
  • Desjardins Insurance
  • CINUP
  • Chamber of Commerce
  • Cowan

We recommend clients touch base with their insurance to ensure that services are covered under our licensing (Stephanie is a Registered Psychologist and Samantha is a Registered Social Worker and a Canadian Certified Counsellor). 

 

Yes! It is my belief that everyone deserves quality mental health services regardless of their ability to pay. Thus, TLC Counselling operates a sliding fee scale service which allows me to offer a discounted rate to clients who have low incomes and/or are under-insured. Under-insured means:

  • a client does not have additional health insurance or may be waiting for coverage to start
  • a client’s health insurance does not cover psychological fees
  • a client’s insurance requires a co-pay or deductible that the client cannot afford 

Sliding Fee Scale Services are services offered at rates that are discounted from the usual and customary rate, as determined by a client’s ability to pay. Depending on the client’s family size and household income, rates for services are discounted. Discounts are based on household income as compared to the federal low-income thresholds. Please speak to me for additional information on whether or not you would qualify for the sliding fee service.  

All interactions with a psychologist are confidential and will not be released to third-party without signed consent by the client. Exceptions to confidentiality include:

• Imminent danger of harm to self and/or others.
• Provincial law requiring a psychologist who learns of, or strongly suspects, physical or sexual abuse or neglect of any person under 18 years of age to report this information to child protection services.
• A court order, issued by a judge, requiring TLC Counselling to release information contained in records and/or to testify in a court hearing.

First appointments are your opportunity to tell your story. I will ask you a variety of questions, both past and present, about things like symptoms, childhood experiences, support systems, etc. This allows me to gain an idea of what your struggles are and formulate a diagnosis, if necessary. At the end of your appointment, I typically provide some basic coping skills you can begin to utilize. Then we will discuss treatment options available to you. 

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